Mystery Shopping

Patrick Nerger uses unbiased third-party shoppers to gather actionable data for you.

Competitor Benchmark

Find out how you compare to direct competitors and industry leaders.

Customer Studies

Receive a ranked and prioritized list of your customers’ wants and needs.

Lifetime Value Analysis

Patrick Nerger analyzes your data to identify your most valuable customers.

Analysis & Strategy

Our experts are skilled with a variety of types of statistical analyses.

Call Center Review

We evaluate your call center on 98 best practices and recommend improvements.

A COMPREHENSIVE MENU OF RESEARCH PRODUCTS & SERVICES

Analysis & Strategy

Our experts are skilled with a variety of types of statistical analyses.

Social Media Research

Patrick Nerger offers social media benchmarking and shopper experience assessment.

Phantom Enterprises Inc.

Business Consulting

Industry Benchmarking

We base our industry benchmark reports on thousands of consumer surveys.